Privacy Policy

1. Information We Collect

We collect personal information that is necessary for providing our training services, including:

• Full name, email address, phone number
• Company name and job title
• Course enrolment and completion records
• Payment information (processed securely via third-party providers)
• Communication history with AVA Training
• Technical data: IP address, browser type, pages visited (via cookies)

2. How We Use Your Information

Your information is used to:

• Process enrolments and deliver training services
• Issue certifications and training records
• Communicate regarding your courses, bookings, and support requests
• Improve our website and training materials
• Send marketing communications (only with your consent)
• Comply with legal and regulatory obligations

3. Disclosure of Information

We do not sell your personal information. We may share it with:

• Dassault Systèmes – for certification registration and verification
• Service providers – payment processors, email platforms, CRM systems (under strict data agreements)
• Government bodies – when required by law

4. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, correct, or request deletion of your personal information. Contact us at info@avatraining.com.au.

6. Retention

We retain personal data for as long as necessary to fulfil the purposes outlined, or as required by law. Training records are kept for a minimum of 7 years.

7. Contact